Are you a manufacture or trading company?
We are manufacture. Our factory has been specializing in supermarket shelves, warehouse racks, and different kinds of display stands since 2001.
Where is your factory located and can I visit?
Our factory is located in Jiangsu, Suzhou. You are warmly welcome to visit whenever you are available.
What is your delivery time and payment terms?
In general, delivery takes within 15 days, depending on the order quantity and shelving design. Payment terms: 30% deposit upon signing the PI, balance cleared by T/T before delivery.
How can I install the racks?
We provide detailed install instruction for every type of shelf. If needed, we can also ask engineers to teach you for free.
What is the difference between a main rack and an add-on rack?
The difference between these two kinds of racks is the upright. A main rack is the start rack with 2 uprights, and an add-on rack is the continuation rack with only 1 upright. For example, for 15 connected wall racks, the structure is 1 main rack + 14 add-on racks.
What are your standard packing methods?
Generally, shelves are flat packed by air bubble film or film inside standard export cartons. Other packing methods like wooden boxes are available upon clients' request.